Privacy Policy

Who we are

Neatbay CodeWorks (“we”, “us”, “our”) operates educational services available at neatbay.click and related pages (the “Site”). You can contact us at [email protected] or +1 (415) 802-9470.

Personal data we collect

• Account data: name, email, password hash, cohort membership.
• Transaction data: purchased courses, payment confirmations (processed by payment partners).
• Usage data: page views, search terms, device type, approximate location.
• Communications: messages you send via forms or email.

How we use your data

• Provide and improve courses, features, and support.
• Authenticate users and secure accounts.
• Send essential service messages and optional updates.
• Comply with legal obligations and prevent misuse.

Legal bases

We process data on the basis of contract performance, legitimate interests (e.g., service safety and improvement), consent (for optional cookies/communications), and compliance with law.

Cookies and similar technologies

We use strictly necessary cookies for session continuity and preferences. With your consent, we may use analytics cookies to understand product usage. You can manage preferences via the cookie banner in the footer.

Data sharing

We share data with service providers under contract, such as hosting, analytics, email delivery, and payment processors. We do not sell personal information.

International transfers

When data crosses borders, we use appropriate safeguards such as standard contractual clauses and regional hosting where feasible.

Data retention

We retain data for as long as your account is active and as required by law. We minimize and anonymize where possible.

Your rights

• Access, rectify, or delete your data.
• Object to or restrict processing in certain cases.
• Data portability for information you provided.
• Withdraw consent at any time where processing is based on consent.

Submit requests at [email protected]. We respond within 30 days where legally required.

Children’s privacy

Our services are not directed to children under 13. We do not knowingly collect data from children.

Changes to this policy

We may update this Privacy Policy. Material changes will be announced on the Site with an updated effective date.

Contact

Questions about privacy? Email [email protected] or call +1 (415) 802-9470.